Reference

Privacy Policy for Your batik138 Account

Speed Baccarat, Fortune Mouse and Aviator sit in one lobby, and this Privacy Policy explains what account data we collect when you browse, open your account, or use…

Account data scopeDANA OVO GoPay QRISCookie and device checksSupport contact paths
batik138 Privacy Policy for Your batik138 Account
CONTACT ROUTES

Privacy Help Without Leaving the Lobby

Your privacy question should reach the team that can act on it, not disappear into a general inbox. Use live chat for quick account checks, email for written data requests, and WhatsApp when you need to attach a screenshot from your wallet or login page. We may ask you to confirm the phone number, email address, or recent payment rail linked to your account before discussing private details.

Team online

Live chat

Use live chat from the lobby between 09:00 and 23:00 WIB for cookie, login, and wallet-record questions. We can confirm the account path first, then direct sensitive requests to the privacy queue.

Email request

Send written privacy requests through our contact email with your account ID, registered phone number, and the data action you want. We use email for access, correction, export, and deletion tracking.

WhatsApp support

WhatsApp helps when you need to share a QRIS receipt, login alert, or device screenshot. We ask for only the details needed to identify the issue and avoid collecting wallet passwords.

DATA HANDLING

How Aviator Sessions Stay Account Linked

Privacy work is part of the account flow, not a separate promise hidden at the end of the page.

Account creation

When you open an account, we record the details you submit, the time of creation, and the device used. That helps us confirm ownership later if you ask to change a phone number or email.

Payment matching

DANA, OVO, GoPay and QRIS references are stored with wallet activity so your transfer can be matched to your balance. We record transaction IDs and timing, not private wallet login credentials.

Cookie control

Cookies remember session status, language preference, and fraud-prevention signals. You can clear cookies in your browser settings, though some account checks may run again when you return to Speed Baccarat or slots.

Device checks

We look at device type, browser, IP range, and login timing when account activity changes suddenly. These checks help us spot unusual access without reading personal files on your phone or computer.

Record retention

Wallet records, chat transcripts, and account changes are kept only as long as needed for service, dispute handling, security, and legal duties. Retention timing can vary by record type and local rules.

Change requests

Ask us to correct account details, review stored data, or close records tied to your profile. We verify ownership first so another person cannot alter your privacy settings or wallet history.

Privacy Questions Before You Join

Before you open your account, it helps to know exactly how privacy requests work. These answers focus on the data we collect, how payment records are handled, what cookies do, and how you can reach us when you want a change. They also explain what we may need from you before discussing private account details.

We collect the details you submit during account creation, such as name, contact number, email, username, device data, and login timing. We use them to operate your account and respond to privacy requests.

No. We only keep payment references needed to match transfers with your account balance, such as receipt timing, channel name, and transaction code. Your private wallet password stays with your payment provider.

Cookies help remember your session, language choice, device status, and security checks while you move through the lobby. You can clear them in your browser, but login checks may repeat afterward.

Yes. Contact us by email or live chat with your account ID and registered contact detail. We may verify a recent login or payment rail before sharing or changing private account records.

We may compare browser, IP range, device type, and login timing to confirm that access looks consistent. This helps protect your account when you switch between mobile and computer sessions.

We keep records only as long as needed for account service, payment matching, dispute checks, security, and legal duties. Timing depends on the record type and whether an open request remains active.

Use live chat from 09:00 to 23:00 WIB for quick routing, or email us for a written privacy request. WhatsApp is useful when you need to attach a receipt or device screenshot.